1. Preamble

As part of its business activities, Big Data Solutions collects and processes information about you. This privacy policy aims to inform you about how we gather and manage your data.

2. Data Controller

The data controller is Big Data Solutions.

We ensure that we only collect data that is essential for the intended purpose and in compliance with European regulations.

4. Purposes of Data Collection

The data we collect is primarily used for managing our commercial relationship, including:

• Sending quotes or commercial proposals
• Administrative management (contracts, orders, invoicing)
• Technical management (assistance, maintenance)
• Development of trade statistics

In accordance with regulations, we clearly indicate the purpose of data processing when you fill out a form containing personal information.

5. Methods of Data Collection

5.1 Data You Provide Directly

During our various interactions, you may provide us with your information. This is collected through online contact forms, quotes, or commercial proposals.

5.2 Data Collected During Our Business Relationship

The data collected is essential for the delivery of our services, particularly regarding assistance requests and incidents you report.

5.3 Data Collected Automatically

Each time you visit our websites or applications, we collect information related to your connection and browsing activity.

Cookies:

A cookie is a file placed on your computer or mobile device when visiting a website or application. Cookies are managed by internet browsers, and only the issuer can decide to read or modify them.

Cookies have a limited lifespan and allow the issuer to gather information about your navigation for improved browsing efficiency.

We mainly use cookies for statistical purposes regarding site usage and to recognize you, offering information aligned with your previous choices.

You can refuse cookies through your browser settings, but this may limit your use of our sites or applications.

6. Recipients of Your Personal Data

We do not share your personal data outside the company. It is solely intended for internal use by authorized personnel.

7. Retention of Your Personal Data

Your data will be retained for three years following the end of a contract or the last established contact.

8. Security

We have implemented enhanced security measures using both physical and logical safeguards.

9. Modification of the Privacy Policy

The Company may modify this Privacy Policy at any time. We will post the updated policy on our website and strive to notify you of any changes.

10. Your Rights

You have the right to exercise the rights granted by current regulations regarding personal data at any time, subject to certain conditions:

• Right of Access: You can request access to your personal data.
• Right of Rectification: You can update or correct your data.
• Right to Object: You can opt out of receiving commercial communications or request that your data no longer be processed.
• Right to Erasure: You can request deletion of your data.
• Right to Limitation: You can request the suspension of data processing.
• Right to Portability: You can request to obtain your data for your own use.

All requests must include signed proof of identity. We commit to responding promptly and within legal deadlines.

11. Contact Details

For any inquiries or to exercise your rights, you can contact our Data Protection Officer by mail or email:

Big Data Solutions
Columbia Court St Jean Road Quatre Bornes , Mauritius

Contact Email: infos@bigdatasolutionsltd.com